Customer Success · Enterprise SaaS · Atlanta, GA

Maiko Mills

Maiko Mills.
Your quietly
extraordinary
partner.

Customer Success Manager at Intuit/QuickBooks and Consultant for Ducere Construction Services. A decade of driving enterprise partnerships, platform adoption, and sustainable revenue growth.

10+
Years
95%+
Retention
$5M+
Deals

Interactive CV

Ask Maiko's
CV anything.

An AI-powered concierge that knows Maiko's career inside and out. Ask about achievements, skills, or background.

Ask me anything about Maiko

Why Maiko Mills

A record of measurable
impact.

Senior Customer Success and business growth leader with over 10 years driving enterprise partnerships, platform adoption, and sustainable revenue growth.

20–30%
Faster time-to-value

Structured onboarding, milestone tracking, and data-driven engagement models across enterprise SaaS customers.

95%+
Gross customer retention

Proactive risk management, executive business reviews, and technology-to-outcome alignment across multiple portfolios.

110%+
Net revenue retention

Growth opportunities identified through usage analytics, executive alignment, and strategic account planning.

$5M+
Enterprise deals closed

Value-based solution positioning, executive presentations, and complex contract negotiations.

20+
Team members led

Built and scaled high-performing sales and customer-facing organizations with measurable revenue performance.

25%+
Feature adoption increase

Driving platform utilization across integrated financial, reporting, and business management solutions.

Professional Experience

The work.

Earlier Career

Account Executive
2010–2012
Health Care Consultant
2008–2010
Regional Sales Manager, Southeast
2007–2008
Biotech Sales Specialist
2004–2007
Pharmaceutical Sales Specialist
2001–2004

Career Journey

Two decades of
building excellence.

2001
AstraZeneca
Pharmaceutical Sales Specialist
2004
MedImmune, Inc.
Biotech Sales Specialist
2007
WellNet Healthcare
Regional Sales Manager, Southeast
2008
Georgia State Medical Association
Health Care Consultant
2010
Aetna Insurance
Account Executive
2014
Skybridge Global
Business Development Manager
2017
CloudQ
Director of Business Development
2020
Cisco
Customer Success Executive
2025
Intuit / QuickBooks
Customer Success Manager

Get in Touch

Let's work
together.

Customer Success Manager at Intuit/QuickBooks and Consultant for Ducere Construction Services. Based in Atlanta, GA with 10+ years of enterprise SaaS experience.

Education

MBA

Georgia State University

J. Mack Robinson College of Business

BA, Pre-Med

Morehouse College

Atlanta, GA

Executive Education

Harvard Medical School

Leading Digital Transformation in Health Care

Certifications

Lean Six Sigma Certified (2014)
Salesforce Accredited Sales Professional (2018)
CISCO – GAI Collab White Belt
Generative AI Green Belt
Data Literacy – Cisco Green Belt
Oracle PeopleSoft 9.1 HCM PreSales Specialist
PeopleSoft PeopleTools 8.51 PreSales Specialist

FAQ

Good to know.

What does Maiko Mills do?

Maiko Mills is a Customer Success Manager at Intuit/QuickBooks and a Consultant for Ducere Construction Services, Inc., based in Atlanta, Georgia.

How can I contact Maiko Mills?

Email maiko.mills@gmail.com, call 404.822.0687, or connect on LinkedIn at linkedin.com/in/maikomills.

What is Maiko Mills’ relationship with Ducere Construction Services?

Maiko Mills serves as a Consultant for Ducere Construction Services, Inc. Learn more at ducereconstruction.com.

Maiko Mills
Privacy

© 2026 Maiko Mills

Welcome. We and our advertising, analytics and social media partners use cookies and other technologies to optimize your experience.

Privacy policy